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AGENDA
Three eventful days filled with expert knowledge and networking opportunities.
6:00am – 7:30am

Golfer's Breakfast

Location: Palos Verdes Terrace

For those golfing, please join us for breakfast on the Palos Verdes Terrace before heading to the golf course. 

6:15am – 1:00pm

Special Events

Every activity within the OL agenda is an opportunity to expand your professional network. Whichever you choose, you'll be surrounded by the convenience industry's best and brightest. Don't miss this opportunity to meet new friends, chat with old ones and, most importantly, have fun. Approximately 5-7 weeks prior to the Conference, guests will receive an invitation to register for the outing of their choice. Please be aware that capacity is limited and excursions will be available on a first-come, first-served basis. Please note, pre-registration for special events is required. You are also required to check-in for each special event at the special event desk the morning of your selected activity to secure your spot. If you do not check-in at least 10 minutes prior to bus departure time, you forfeit your place to an attendee on the wait list.

Option 1: Outlook Golf Tournament

Join us for a round of golf at the prestigious Trump International Golf Course, where you can cultivate valuable business connections while taking in stunning ocean views. Get ready for some friendly competition and an unforgettable morning.

  • 6:00am - 7:30am: Breakfast (see above)
  • 7:15am: Bus Departure to Golf Course (Main driveway in front of lobby - continuous bus departures every 15-20 minutes until 8:45am) 
  • 7:30am - 9:00am: Check-in and warm-up 
  • 9:00am - 9:15am: Cart assignments and rules
  • 9:30am: Tournament Begins (Shotgun Start) 
  • 1:00pm -2:30pm: Continuous bus departures every 15-20 minutes to Terranea with boxed lunch provided
Option 2: Seaside Yoga

This class will include a combination of postures, breathing exercises and other techniques to promote flexibility, build strength, reduce stress, and bring the body, mind and spirit into balance.

  • 7:15am-7:45am: Check-in and breakfast
  • 7:45am: Departure to Ocean Lawn
  • 8:00am - 9:00am: Seaside Yoga
Option 3: Ocean Kayaking

Paddle through the stunning kelp beds along the Terranea coastline. This underwater forest is home to the California state fish, garibaldi, bottlenose dolphins, seals, sea lions, and bat rays.

  • 7:30am - 8:00am: Check-in and breakfast
  • 8:00am: Departure 
  • 8:30am - 10:00am: Ocean Kayaking
  • 10:00am: Arrive back at Terranea
Option 4: Spa Day

Secure your Spa Day pass by registering to experience the luxurious Terranea Spa. Indulge in all the spa amenities, cafe, fitness center and oceanfront spa pool. (Appointment booking for treatments will be on your own.)

  • 7:30am - 8:00am: Check-in and breakfast
Option 5: Coastal Hike

Join your peers and Informa Staff for a refreshing walk along the coastal trails, immersing yourself in the beautiful landscape of California.

  • 8:30am - 9:00am: Check-in and breakfast
  • 9:00am: Departure 
  • 9:30am - 11:00am: Coastal Hike
  • 11:00am: Arrive back at Terranea
Option 6: Wine Tasting

Join us for this interactive experience designed to expand your appreciation and enjoyment of wine. You will enjoy swirling, smelling and sipping high-quality wines and learning how to evaluate them like a professional wine sommelier.

  • 8:30am - 9:00am: Check-in and breakfast
  • 10:00am - 12:00pm: Wine Tasting at Cove Terrace
7:00am – 7:00pm

Registration & Information Desk

Location: Palos Verdes Prefunction West and South
7:30am – 9:00am

Special Events Breakfast

Location: Palos Verdes Terrace
2:00pm – 2:45pm

Innovation Forums (choose 1 of 3)

Learning is a lifelong journey, and leadership evolves as well. For Outlook 2024, we have identified some of the best leaders in their respective fields who have agreed to share their tools and secrets to great leadership. These special sessions will surely provide foundational and thought-provoking insight whether you are a seasoned leader or one whose next step is the C-suite.  

Option 1
Presented By:
NCR Voyix
Option 2
Option 3
2:45pm – 3:00pm

Networking Break

Location: Palos Verdes Prefunction West and South
3:00pm – 4:30pm

Opening General Session

Location: Palos Verdes Ballroom
Future Retail Dynamics: Unpacking Consumer Influence on Macroeconomic Trends
Location: Palos Verdes Ballroom

In 2023, inflation cooled from 40-year highs despite consumer spending and employment continuing to defy expectations. The question on everyone's minds is whether United States can continue to gain momentum over the next 12 to18 months given potential shifts in international prospects and U.S. policy. In his mid-year overview of the U.S. economy, Arjun Chakravarti will discuss why he believes unprecedented differences in U.S. consumers' sentiment and personal circumstances (consumer costs, job prospects and accrued wealth) can tell us whether we are looking at breakout growth, stagnation or prolonged inflation both for retail spend and the broader macroeconomy.  

Speakers:

Managing Partner
COGKNITION

Talking Trends: The Consumer Decisions Behind Spending

Join CSP Senior Editor Hannah Hammond for an engaging conversation with Upside’s resident economist, Dr. Thomas Weinandy, as he unveils the latest trends in consumer spending within the fuel and convenience store industry. Leveraging a wealth of data from industry sources, anonymized partner data from Upside’s extensive network of 100,000 retailers, and insights from nationwide consumer surveys, Dr. Weinandy will offer a comprehensive view of the evolving spending landscape.

Speakers:

Senior Editor
CSP

Research Economist
Upside

Emotion By Design - Creative Leadership Lessons from a Life at Nike

In this captivating and empowering talk, Greg shares invaluable lessons and stories that illustrate the transformative power of creativity, drawing from his extensive three-decade experience at Nike. Throughout his time there, Nike succeeded in infusing its brand with profound emotion, elevating the Swoosh beyond a logo, to become a symbol of human potential, while Just Do It" transcended being only a slogan to become a mindset embraced by millions worldwide. In his keynote, Hoffman shows us how we can all practice "Emotion by Design," by crafting products, stories, and experiences that make people feel that even their most audacious dreams are possible to achieve.

Speakers:

Nike's Former Chief Marketing Officer | Author of Emotion by Design
The Modern Arena

4:45pm – 5:30pm

Innovation Forums (choose 1 of 3)

Learning is a lifelong journey, and leadership evolves as well. For Outlook 2024, we have identified some of the best leaders in their respective fields who have agreed to share their tools and secrets to great leadership. These special sessions will surely provide foundational and thought-provoking insight whether you are a seasoned leader or one whose next step is the C-suite.  

Option 1
Presented By:
InStore.ai
Option 2
Presented By:
Rovertown
Option 3
Presented By:
PDI Technologies
5:30pm – 6:30pm

Networking Reception

Location: Palos Verdes Terrace
6:30pm – 9:00pm

Networking Dinner

Location: Palos Verdes Terrace
10+Speakers
400+Attendees